Today, I made an appointment to purchase my leased 2011 Audi Q5 2.0T sports utility vehicle at Audi of Stevens Creek. As my 3-year lease was expiring, I decided that the value of my car was much greater than the lease-purchase price.
When I arrived at 12:00 p.m. for my appointment, I planned to drop off the check, sign some paperwork, and be on my way. Most of my other used vehicles were purchased this way (Mini Cooper S, Toyota Sienna XLE), and the whole process was relatively fast at most dealerships.
However, it seemed that Audi of Stevens Creek had only one finance person; apparently, he was working with another customer. No one else can print the forms. So I waited and waited.
I was getting ready to leave when, finally, another person showed up and printed the forms. Even though I was paying cash, I needed to go through a mandatory credit check! So, this ordinarily 10-minute process of signing forms took over 90 minutes!
Even though I paid by check, Audi did not cash my check for about a week, delaying my DMV registration.
I finally received my title and registration about 3 months later.
When I arrived at 12:00 p.m. for my appointment, I planned to drop off the check, sign some paperwork, and be on my way. Most of my other used vehicles were purchased this way (Mini Cooper S, Toyota Sienna XLE), and the whole process was relatively fast at most dealerships.
However, it seemed that Audi of Stevens Creek had only one finance person; apparently, he was working with another customer. No one else can print the forms. So I waited and waited.
I was getting ready to leave when, finally, another person showed up and printed the forms. Even though I was paying cash, I needed to go through a mandatory credit check! So, this ordinarily 10-minute process of signing forms took over 90 minutes!
Even though I paid by check, Audi did not cash my check for about a week, delaying my DMV registration.
I finally received my title and registration about 3 months later.
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