About a month ago, I purchased a refurbished Dell XPS One 2710 all-in-one desktop Windows 8 PC from Costco.com (online) - to replace my 7-year-old Apple iMac.
The Dell desktop PC arrived quickly and booted just fine. I really disliked Windows 8 and decided to install Windows 7. I ordered a Crucial M4 mSATA SSD (256GB Flash) and installed it inside the Dell with Windows 7. Now, I could boot either Windows 7 or 8.
The computer has been running great for the past month until two days ago.
Suddenly, the Dell PC started experiencing problems connecting to my Asus RT-66U router for no apparent reason. It would connect and then randomly disconnect in Windows 7 and Windows 8.
I contacted Dell support, and after 30 minutes of analysis, the technician requested that a new Dell DW1703 wireless card be sent to me to correct this issue. A Unisys repairman came in the next day and replaced my DW1703 wireless card. However, the repair did not fix the problem, and the PC still has intermittent connectivity.
Another Dell representative called me on Friday morning to ask about the Wireless repair, and I explained that no progress had been made. We tried lots of various things for over 90 minutes without any resolution. How many times can one install and re-install drivers?
Now, I need to decide whether to purchase another PCIe wireless card and install it to see if this solves the issue or return the computer to Costco and buy another iMac.
The Dell desktop PC arrived quickly and booted just fine. I really disliked Windows 8 and decided to install Windows 7. I ordered a Crucial M4 mSATA SSD (256GB Flash) and installed it inside the Dell with Windows 7. Now, I could boot either Windows 7 or 8.
The computer has been running great for the past month until two days ago.
Suddenly, the Dell PC started experiencing problems connecting to my Asus RT-66U router for no apparent reason. It would connect and then randomly disconnect in Windows 7 and Windows 8.
I contacted Dell support, and after 30 minutes of analysis, the technician requested that a new Dell DW1703 wireless card be sent to me to correct this issue. A Unisys repairman came in the next day and replaced my DW1703 wireless card. However, the repair did not fix the problem, and the PC still has intermittent connectivity.
Another Dell representative called me on Friday morning to ask about the Wireless repair, and I explained that no progress had been made. We tried lots of various things for over 90 minutes without any resolution. How many times can one install and re-install drivers?
Now, I need to decide whether to purchase another PCIe wireless card and install it to see if this solves the issue or return the computer to Costco and buy another iMac.
I finally decided that I had enough debug time with Dell. The iMac seemed too tempting. I decided to return the Dell XPS One to Costco.
Today, I packed it and returned it back to Costco. Now, I need to see which iMac is the most suitable replacement.
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